Privacy policy

SECTION 1 – PRIVACY POLICY

Selfhears is our online eCommerce platform through which we offer goods, products, and services. At our platform and website, the privacy of all our users, buyers, and members is protected and respected. This privacy statement explains our website’s data practices, how we protect users’ data, and the measures taken to comply with privacy laws. It is written for all members, users, buyers, and customers (collectively, “users”) to understand how the website of Selfhears https://www.selfhears.com (“we”, “our”, “Selfhears”) collects, uses, shares, and protects users’ information. By using our website, users are assumed to agree with this Privacy Policy.

SECTION 2 – COLLECTION OF DATA Our website collects only the information necessary to provide our services and deliver products. This includes:

  • Full Name
  • Email Address
  • Phone Number
  • Address, including State, City, and Zip Code
  • Payment Information (processed automatically)
  • Any additional information provided directly or indirectly, including through cookies

2.1 Users’ Information Collection

Information may be collected when users create accounts or use services on our website.

2.2 Payment Information

Payments are processed via secure platforms such as PayPal or credit cards. Payment data is handled exclusively by the payment providers, not by Selfhears. Users should review each payment platform’s privacy policy for details.

2.3 Automatic Information Collection

We may collect information automatically via browsers and hosting servers, including:

  • Browser Information
  • Operating System
  • Mobile Device Information
  • IP Address (anonymized)
  • Pages Accessed
  • Geographic Location
  • Time of Visit
  • New vs. Returning Visitor

This data may be aggregated for analytics and service improvement, and may be shared with third parties only as legally required.

SECTION 3 – USE OF COOKIES Selfhears uses cookies to:

  • Identify and track users
  • Remember orders during checkout
  • Monitor website usage
  • Conduct research and development in aggregated form

Cookies do not contain personally identifying information. Users can disable cookies via their browser settings if desired.

SECTION 4 – THIRD-PARTY LINKS Our website may include third-party links for marketing, analytics, or service purposes. We may use tools like Google Analytics to track session activity, bounce rate, and traffic. Users are encouraged to review third-party policies before using their services.

SECTION 5 – PROTECTION AND SHARING OF DATA We are committed to protecting users’ personal data and comply with global privacy laws. Data may be shared in the following cases:

  • When required by law or court order
  • During a business transfer or sale
  • With service providers (web-hosting, payment processors, affiliates, marketing partners)

Users acknowledge that data may be stored on servers outside the UK or EU.

SECTION 6 – PRIVACY RIGHTS In compliance with GDPR, CCPA, and other privacy laws, users have the following rights:

  • Know what personal data is collected
  • Know whether personal data is sold or disclosed and to whom
  • Access personal data
  • Request deletion of personal data
  • Understand how personal data is collected and used

SECTION 7 – CCPA COMPLIANCE Under CCPA, users have the right to:

  • Access – Request the data collected
  • Rectification – Correct incomplete or inaccurate information
  • Erasure – Request deletion under certain conditions
  • Restrict Processing – Limit data use
  • Withdraw Consent – Revoke consent for data processing
  • Data Portability – Transfer data to another organization
  • Non-Discrimination – Use services without discrimination for exercising privacy rights

Users may contact us at admin@selfhears.com to exercise these rights.

SECTION 8 – AGE LIMIT Users under 13 should not provide personal data. Any such data unknowingly collected will be deleted immediately. Parents or guardians who discover such data should contact admin@selfhears.com.

SECTION 9 – OPT-OUT FROM EMAIL LIST Users may opt out of marketing emails by:

  • Emailing admin@selfhears.com
  • Following the unsubscribe link at the end of every email

SECTION 10 – MODIFICATIONS AND AMENDMENTS Selfhears may update this Privacy Policy as needed. All updates will be displayed on this page.

SECTION 11 – CONTACT For questions, remarks, or feedback regarding this Privacy Policy, contact admin@selfhears.com.